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So what happened with your Alaska Air flight where you were snowed in with no phone? Did you make it onboard?

How did it turn out?

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  • Subcultureoftwo_small
    Reputation: 1892

    Aw, thanks for asking!

    What I ended up having to do was this:

    The flights were booked through BECU's travel rewards program, so Alaska had nothing to do with it. BECU warned that if we missed the flight and didn't cancel our reservation ahead of time, our tickets would be worthless, but if we did cancel, we could reschedule for $75 each. So, I got on an instant messenger program, and had my Mom in Seattle call BECU and pretend to be me while I fed her information through the IM.

    The interesting thing is that BECU travel rewards never contracted with Southwest before, but suddenly, this time, Southwest flights came up as an option. So, we canceled the Alaska flight, and then booked a new flight for Saturday night on Southwest, because Southwest has no penalty fees.

    We ended up being able to fly out to the frontcountry on Friday morning, an hour or so after my original flight took off, so it was good we canceled it. Then I was able to call SW and move my Saturday flight to Friday night with no fees, so we got to Seattle that night, only about 10 hours later than planned.

    Flights from Boise to Seattle aren't terribly expensive, so being able to reschedule our original Alaska tickets for $75 apiece isn't that much of a savings. However, we can use them for up to a year, and as long as they're with Alaska and for the same two people, we can reschedule them for a different itinerary. So, we don't necessarily have to use them for the BOI-SEA run, and we'll likely use them for a more expensive flight in the next year where the $75 rescheduling fee would be better spent.

    If I'd known that BECU had suddenly started letting people use travel points on SW, I would have done that to begin with! So from now on, I will ONLY use SW for those flights home, and if something goes wrong again, it will be far less of a headache.

    Thanks again for your advice! We had a great Christmas home here in Seattle, and we're sad to be leaving tomorrow.

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