Subcultureoftwo_small
Reputation: 1892
Follow 4
Follow 1

My credit card got stolen twice in a month. What is going on?!

I have a Visa through BECU, and I've been really happy with their service. They contacted me two weeks ago with a suspicious activity report...sure enough, stolen. Someone in Australia had made two fraudulent charges to Virgin Mobile, each for about $40 (testing the waters, I'd guess). They refunded my money, closed my card, and issued me a new card. No huge deal. I got my money back, and the card was expiring soon anyway.

I JUST got my new card last week. I have done exactly TWO things with it... I bought two MP3 albums on Amazon.com, and I updated my autopayment for Netflix. That is IT. And bam, as of April 22nd, two more fraudulent charges from Virgin Mobile in Australia. My card got stolen again. I'd had it for about 2 days at that point.

What is happening to me? I don't put my card number in emails or save it anywhere on my computer. I use it in a few major online services that feel safe (like Amazon), but that's all!

I am going to France next week. If they close this credit card and issue me a new one, I probably won't get it before I leave and will have no credit card at all while I travel...and even if it does come in time, who's to say it won't be stolen again?

How are they doing this?

Sacrelicious asked in Other - Finance & Legal about 1 year ago | Report

Answer this question or share it with a smart friend:

Avatar_default
Type your answer here…

Asker's Favorite

  • Dinolock_small
    Reputation: 976
    Follow 0

    If literally the only 2 things you did with your new card was Amazon MP3s and Netflix and it got stolen, you might have bigger problems.

    Maybe some sort of virus on your computer? That can undercut any encryption if it is on the local machine. Sort of a guess though... Microsoft Security Essentials is your friend (if Windows).

    Really, especially with trip out of the country coming up next week, you need to get BECU on the phone and have a chat with them. They are professionals and have entire fraud divisions to help you figure out exactly what is going on.

    It used to be standard practice for Amex to overnight new cards, now you have to ask. I'm sure BECU will overnight a card if you ask really nice. I know my bank would if you're shopping around.

    protosaurus answered in Other - Finance & Legal about 1 year ago | Report
    1 comment by Sacrelicious…
    Share this answer with a friend:
Latest Greatest

2 Other Answers

  • Gold-head_small
    Reputation: 6000
    Follow 6

    1. Run Superantispyware.

    2. Change your Amazon and Netflix passwords. It doesn't matter how secure Amazon is if someone knows your password. In fact, I would kill those accounts and open new ones, using a new email.

    Fnarf answered in Other - Finance & Legal about 1 year ago | Report
    Comment on this answer
    Share this answer with a friend:
  • Copkiller_thumbnail_small
    Reputation: -6
    Follow 0

    You are sloppy losing your credit card so often. Perhaps you were a little careless when you did online business. Do it over a landline.

    Lynn Bruce Meyer answered in Other - Finance & Legal about 1 year ago | Report
    Comment on this answer
    Share this answer with a friend: