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Reputation: 237

Where can I get my trusty 10 speed serviced without a kid behind the counter giving me an overdose of attitude?

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5 Answers

  • Daaaaaaaaaaaaaveytalluuuuuuuuuuuuuulah_small
    Reputation: 15

    Great question!
    Bike shops can be scary places, even when the staff are trying to be nice. Unfortunately, there are a lot of folks involved in bikes who don't realize how intimidating choosing a bike or bringing one in for service can be. To make it worse, there are rather a lot of jocks and nerds and snobs out there who seem to get something out of making other feel dumb. Luckily, there is a growing awareness in some circles that we don't need to just accept this state of affairs. More and more bike enthusiasts, organizations and businesses are committed to improving bike culture and that's a good thing!

    The thing is, you have a right to feel like you are well treated. If you don't like the service at a shop, find another one! If you have the energy to put into it, let the first shop know why they lost your business. That might help them get better.

    The two organizations I work with are both committed to ensuring a friendly, positive experience for customers. At the Bikery, www.thebikery.org you will learn how to fix your trusty ten-speed yourself in a friendly and supportive environment. At Bike Works, the Bicycle Shop is committed to serving Seattle with affordable bicycle sales and professional service. We’re a full-service repair shop that also sells quality used bikes and various new and used bike parts and accessories. We are also a non-profit committed to bike education and recycling. We work with bikes and with people of all sorts.

    Good luck!

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  • 32
    Reputation: 25

    At my shop, 20/20 Cycle, we specialize in older vintage bikes. I have one fast rule regarding putting down other people's bikes- Everyone loves their own special bike. No-one can tell you you're wrong!

    I've worked in many a shop where the mechanic was super hopped up on coffee and made put-downs about customer's bikes with a rapid fire staccato. Seen it a million times. Always a mistake.

    Remember- if you truly like or even love your bike, it's ALWAYS worth fixing it up. If there are things you always figured could be improved, then that's a different matter!

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  • Avatar_default
    Reputation: 3

    Speedy Reedy, on the Burke Gilman Trail in Fremont. They're a racing/triathlete shop, but they're amazingly friendly.

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  • 4912312656_2c8408ec72_small
    Reputation: 115

    My two favorite shops in town are 20/20 in the CD and Free Range in Fremont.

    One time, I wanted to have a headset installed on one of my frames at Free Range, but it didn't fit. I ended up buying a cheap headset that did fit. A week later they called, unsolicited, with a cheap way to make the original headset fit the frame. I took it back, they did the work for free and even let me return the headset (which I had used for a week) for a full refund!

    Not only are they thoughtful, they are very polite and friendly. I love that shop.

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  • 24601_396786103856_596658856_4037100_6320993_n_small
    Reputation: 42

    20/20 Cycle folks are super nice.

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