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Reputation: 92

Do I need to worry about paying parking tickets issued by Diamond Parking?

My office leases parking spaces in the garage of an adjacent apartment complex. Every couple of months, I’ll forget to display a current parking pass and come back to find a $35 ticket on my windshield. Since they weren’t issued by The Man, I just let them go.

To date, I’ve not received any collections notices or anything that would have me believe that Diamond is keeping track of the dough I owe them, but I’m wondering how long that’s going to last.

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17 Answers

  • N582960557_4991_small
    Reputation: 80

    I'm with Lily on this. Everyone is keeping track of anything that could be an accounts receivable. Contact them (in person if you can) and take care of this immediately.

    My horror story: In 2004, I paid for a space in a Diamond lot, but got a ticket anyway. I printed out the charge on my credit card & sent it back to them with a note showing that the charge wasn't valid. Got no response, so I figured everything was OK.

    2 months ago (mind you, OVER FIVE YEARS LATER) I get a bill from a collections company trying to collect on the fee-plus-late-fees. I sent a letter to THEM telling what happened - their response: send us the same credit card statement or the bill accrues more interest.

    Companies bank on it being harder to prove you don't have to pay than to pay - and also that you'll delay paying (and accrue more fees) because of the initial outrage you'll feel at paying for something you don't owe.

    Deal with it now, and make sure someone tells you it's done (and get their name).

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  • N290200046_2278_small
    Reputation: 58

    I have had my tickets sent to collections, where the ticket got more expensive. Yes, it did appear on my credit report I called the collections agency to fix it. I would pay.

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  • Avatar_default
    Reputation: 7

    YES! Take care of it. Impark won a court case in where they have every right to issue you a ticket and collect. You agree to certain terms by parking there and instead of towing you they give you an expensive ticket.
    But here are some incentive:
    1) If you explain the situation over the phone Diamond will almost certainly forgive the ticket if you contact them before it is past due and this is a first offense.
    2) If you ever park in another lot with that license plate you may be towed whether you pay for parking or not.
    Now that I re-read it you have been getting tickets every two months. You need to go in right away and clear it up explaining that you have had a parking pass the entire time. (they may already have your license number on file and know you do)
    But don't expect no action. Eventually you will get a big collection notice and it will go the credit record of who ever owns the car. Guaranteed.

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  • N100000068946826_3748_small
    Reputation: 3

    Call Diamond. If you have a pass ... you just need to show it to them and they will expunge the ticket.

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  • Avatar_default
    Reputation: 27

    I have also gotten and ignored tickets from two different lots with no repercussions. The last one was 2 years ago and I haven't heard a word.

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  • N541400476_1233_small
    Reputation: 1

    Slightly tangentially, I stuck money in the wrong slot at a U-Park lot for an overnight ferry trip recently. (It was $12 and I stuck it in slot 12 instead of my parking spot which was 8. Damn brain.)

    I called the number on the money envelope they left, they said, sure, we'll look it up, and if we don't call back, you're all set.

    How lovely.

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  • Me_small
    Reputation: 2

    Yeah I too have had a ticket from them go to collections. Don't chance it, either show them you have a pass or just pay it.

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  • Basicdnd_small
    Reputation: 138

    I've gotten and ignored several tickets from them with no repercussions. That is my experience, your mileage may vary.

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  • Hair_hipstamatic_small
    Reputation: 1711

    I once had a boot put on my car in a very similar situation. That sucked. I agree with everyone else - you should probably take care of your tickets before the situation gets worse.

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  • N596360979_875_small
    Reputation: 0

    No. Diamond parking is not the Man. However, why didn't you just show them your pass? It's never to late to do the right thing.

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  • Avatar_default
    Reputation: 0

    Yes, you should definitely call Diamond parking. I got a citation ($30) for parking in the lot next to World Market in Bellevue and called Diamond about a week later. The operator was really nice and understanding. Before I had the chance to finish explaining how I could not see the sign in the parking lot and how I just moved to Seattle from California, she told me she will erase the ticket.

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  • Img_3380_small
    Reputation: 3752

    Diamond doesn't use collectors- they will send you an "official notice" trying to collect on the tickets, though.

    I take care of parking for my office (through Diamond), and my co-workers get tickets all the time. We have never paid a single one, because every time anyone gets one I just call Diamond and our rep clears it. Just tell them you forgot to display your pass. They're very forgiving and accommodating- you just have to actually contact them instead of thinking your tickets will go away on their own. I've never had to show proof of anything, other than a copy of the ticket.

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  • Avatar_default
    Reputation: 17

    Sometimes yes, sometimes a very emphatic NO.

    A private parking ticket is *only* enforceable when issued under very specific terms. The main thing is that the terms have to be posted at the lot, the terms must be clear as to how a driver is or is not authorized to park. (More info here.)

    Example 1:

    You park at a standard pay-to-park lot, with terms clearly posted, but you do not pay in advance. When you return to your car after 2 minutes, you have a $38.00 ticket.

    The deal: Pay it. If you fail to pay the ticket, they can send it to collections and screw with your credit rating.

    Example 2:

    You park at the Shell station at Broadway & Pike, buy a pack of cigarettes, and then walk across the street to Broadway Cafe for a sandwich. When you come back, you have a $38.00 ticket on your window.

    The deal: ignore it - this ticket is bogus. There is no advance payment box at the Shell station, and the posted terms refer to advance payment. Therefore the terms are unclear, and the ticket is unenforceable.

    Example 3:

    You live at an apartment/condo building with a private parking lot for residents only. You get a ticket because you either failed to display your parking pass, or you parked in someone else's assigned space.

    The deal: ignore it - this ticket is also bogus.

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  • Avatar_default
    Reputation: 104

    Don't send them a note, you won't know if they ever did anything about it. Pick up the phone and call; Diamond actually answers their phone and will help you get it all sorted out.

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  • Avatar_default
    Reputation: 36

    If they do send it to collections, which they are in their right to do, you could face some seriously screwed up credit. Is it worth it? It really seems like it's time (or rather, far past the right time) to talk to them about it, especially if you have a valid pass. On a more pressing front, if you park in the same garage and they tag you as a serial offender, you might end up with a boot on your car, at which point you're going to have to pay up in a hurry. Ready to deal with that at 5:00 some evening? Get it sorted before it gets you in actual trouble.

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  • Avatar_default
    Reputation: 0

    Well, everybody is trying to make a buck these days, so better safe than sorry. Since you were ticketed incorrectly, just send them a note explaining that you have a parking pass. Make sure to include a copy of your pass (with the number legible) and a copy of your citation. I've had them send me a collection notice when I had actually paid for my spot--fortunately I had a canceled check. They were totally reasonable in clearing the citation upon presentation of proof.

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  • Avatar_default
    Reputation: 0

    You should definitely get in touch with Diamond. If you have a permit, or record of one, you have the right to park in that lot. They will probably just ask to see a copy of your permit. Eventually, they will tow your car and possibly send you to collections. It's not worth risking that if you have proof that you are allowed to park there. I've called them before and you will talk to a real person. In my experience if you are reasonable and don't freak out, they will help you.

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