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  • Comment on Lee's answer…
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    Yeah, nothing!! It's weird. When I click on print from the File menu, the printer window comes up, asks if I want to print, I click Yes, and the window closes, as if to ready the computer to print, and then...nothing. Very odd.

  • Comment on sh's answer…
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  • Comment on Lee's answer…
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    Lee--I was wondering that about the driver software, whether I should just reinstall. Do I need to uninstall the existing software or do I just install the driver etc. over it? It would be for a Mac OS X and the driver update/install for that looks pretty big--it's a full feature download.... Is that the best route?

    And Kristin--yes, I guess that is part of my question. I don't really understand the ins and outs of WPA. Maybe if there is an issue there it would get resolved by a driver install?

  • Comment on Lee's answer…
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    Yes, I printed out the Wireless Test, and it said there were no problems. Everything "passed" and our signal strength is "excellent." I accessed the EWS by typing the IPS I got off of the Wireless Test into my address bar, then went through a diagnostic which also did not find anything wrong. The only thing I could see that might be an issue was that the "passphrase" under "WPA-PSK Authentication" did not have enough characters to match our current WPA key, so I entered our current key there, and hit "apply." The page has now been trying to update and load for over two hours...with no success. So I don't know what's going on there. Or what else to try. Or even if that was the issue.

  • Comment on Lee's answer…
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    Yes, I did that already. I went through the whole instruction manual, including the Troubleshooting section, but there is nothing that addresses this specific problem.

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